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Computer Help

Welcome to the MIT Department of Mathematics computer network! The Math Department has its own computer network, built and maintained separately from MIT's network.


Zoom Office Hours:

Starting the week of August 30, Zoom office hours will be scheduled as needed. If you would like to have a Zoom session with a member of the IT support team, please email them at help@math.mit.edu and request zoom support.

The Zoom link is: https://mit.zoom.us/j/298862316

Phone numbers associated with Zoom meeting room: +1 646-558-8656 or +1 669-900-6833

Meeting ID: 298862316 (No need to enter a participant ID, just tap # when the question comes up)


For IT support outside of Zoom office hours:

  • help@math.mit.edu – submit a ticket to the math department desktop support team of Amelia Mondazzi, Frank Tilley (TechSquare) and Lloyd Slade (TechSquare.)
  • helpdesk@mit.edu or servicenow@mit.edu or 617-253-1101 – submit a ticket to IS&T, MIT’s central IT support department. IS&T is staffed 24 hours a day / 7 days a week to help with IT issues not specific to the Math Department IT setup.


The Math Department or IS&T will never ask you for your username or password by email. Please ignore any email asking you to send your username or password, it is a scam and an attempt to steal your identity.

Contact

Computer Help: help@math.mit.edu

Website Help: webmaster@math.mit.edu

Phone: (617) 324-1507

Office: 2-170

Computer Support Staff

Systems Administrator Assistant Amelia Mondazzi
Web Administrator Becky Ecung
Techsquare Associate Frank Tilley
Techsquare Associate Lloyd Slade

Please Note: We are still partially remote or in the case of TS, also covering other clients. So the Zoom sessions and emailing help@math.mit.edu are the best way to get a hold of us

Office Hours

9:00am - 5:00pm Monday through Friday, Amelia Mondazzi

TechSquare Office Hours

Day Morning (9:00 - 12:00)
Monday Frank Tilley
Tuesday Lloyd Slade
Wednesday Frank Tilley
Thursday Lloyd Slade
Friday Frank Tilley